Whether your run a small B&B or operate a thousand unit high-rise hotel, we understand the guest experience drives your need for fast, reliable, secure technology. We support every type of hospitality environment from boutique inns to a hotel system with eighty-five locations and over 2800 staff members scattered across the globe.
Your guests deserve the best, and all it takes is spotty Wifi or a slow network connection to knock a TripAdvisor review from five to four stars or less. The impact of one cyber-hacking incident could place your entire brand at risk. IT is so integral to your business, you need professional support.
Keep your staff as happy as your guests:
Enjoy the 24/7/365 support, because like hospitality, we never close.
96% of all data breaches at hotels are conducted from external sources
The Marriot data breach of late 2018 is probably the most discussed event that cost the Marriot Group over $150 million in lawsuits
Source: Verizon
Source: 2020 Trustwave Global Security Report
Average workers waste 22 minutes a day dealing with IT related issues
Employees who on average work 40 hours a week, 50 weeks of the year, experience 91 hours of down time annually
Source: Career Builder Harris Poll
Mange services delivered a cost reduction of 30-40% and an efficiency boost of 50-60%
As per Data economy report, businesses implementing Managed IT Services cut in-house IT costs, improve service quality and boost productivity
We’re experts at network bandwidth, voice communications (VoIP), wireless Internet support, applications support and customer service. We server your guests as an extension of your team, with the same level of dedication and professionalism.
We understand the challenges you face, such as the need to:
We are proud to support and ensure uptime of your systems, providing support for third party application and will liaise with the vendor should any issues arise.
You can be assured that we will take the time to understand your specific business needs and devise a tailored solution which will enhance your productivity and help you get your work done faster.
We know the technology tools that companies in the hospitality industry rely on every day. Let us manage your IT so you can manage your business.
“Responsive technology support helps Texas jet company serve their clients better”
“Theatre company maintains dynamic day-to-day operations with efficient IT support”
“Real estate firm opens new location and rapidly ramps up operations using CMIT’s reliable services”
“CMIT helps Denver cleaning company with customer communication and seamless data access”
The hospitality industry is a dynamic environment that’s constantly moving and evolving. Businesses need to keep up with the latest hospitality trends to avoid being left behind. Positive customer experiences should be fueled by great services and streamlined operations. However, the needs and priorities of customers have changed due to COVID and technology plays a more important role in facilitating processes for the competitive hospitality industry. From ordering kiosks, to smartphone hotel check-in tools and food delivery apps, hospitality businesses are using more technology-focused tactics to gain a competitive edge.
Let’s discuss technology trends which are transforming the future of hospitality industry.
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